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Returns

You may return any part of your order within 14 days of the original delivery date.  Please email us with your order number and your reasons for returning the product and we will issue you with a Returns Note which should be enclosed with the item.

Return shipping back to us is the sole responsibility of the customer and we recommend that items are sent using an insured delivery service for your own protection.  If the return is a result of our error, we'll pay the return shipping cost once your item is returned.  Products returned must be in new condition, unused and containing all original labels and packaging.

This does not affect your statutory rights as a consumer.

Returns Address

The address for returns is as follows:

Kids-Biz Limited, 5 Orchard Hill, Windlesham, Surrey, GU20 6DB, England